Shipping Policy

At glowfuze, we do our best to dispatch orders within 1 to 3 business days after they're placed. Please be aware that during high-volume times—such as sales events or holidays—processing might take a bit longer. We truly appreciate your understanding as we work to get your items to you as swiftly as possible.

Note: Orders are processed Monday through Friday only. Weekends and public holidays are not included in processing times.

1.How Long Will It Take to Receive My Order?

Total Delivery Time = Order Processing + Shipping Duration
Shipping time typically ranges from 7 to 20 business days, depending on your location.

2.Tracking Your Shipment

Once your order has been shipped, you’ll receive a confirmation email that includes your tracking number. This number allows you to monitor your package’s journey from our warehouse right to your door.

If you have a glowfuze account, you can also find your tracking information in your order history.

Heads up: It may take up to 24 hours for tracking details to update after your package is scanned by the shipping carrier. If the tracking link doesn’t show immediate results, check back a bit later.

3.Estimated Shipping Times

You’ll see a projected delivery date at checkout based on your shipping destination. Please remember that exact delivery times can vary depending on your region and any local courier delays.

4.What If My Package Is Late?

If your order hasn’t arrived by the estimated delivery date:

• Log into your glowfuze account to view real-time order updates.

• Still have questions? Reach out to us directly—we’re happy to help!

5.Shipping Limitations

Currently, we are unable to ship to some regions. If you’re unsure whether we deliver to your location, please email us and we’ll explore options together.

6.A Few More Things to Know

Please understand that delivery times are estimates, not guarantees. Unexpected delays—such as weather disruptions, customs clearance, courier issues, or incorrect address details—may impact shipping timeframes. Unfortunately, we cannot be held liable for such delays.

For assistance, feel free to contact our support team at: [email protected]
We’re here to help with anything you need.